1. Introduction
1.1 Purpose of the Privacy Policy
Waggyy LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy ("Policy") describes the types of personal information we collect, how we use and protect it, and your rights in relation to your data. The Policy applies to all individuals who interact with our website, www.waggyy.com ("Website"), including customers, visitors, and other users of our services.
By accessing or using our Website, you consent to the terms and conditions set forth in this Policy. If you do not agree with any part of this Policy, you must immediately stop using our Website and services.
1.2 Scope of Policy
This Privacy Policy applies to all information collected through our Website, including but not limited to personal data you provide through forms, subscriptions, purchases, and any other interactions with us. It also applies to information collected automatically through your use of our Website, such as via cookies, tracking technologies, and server logs.
2. Information We Collect
At Waggyy LLC, we collect various types of information from you to provide our services, process transactions, and enhance your experience on our Website. This section outlines the different categories of information we collect and how we use it.
2.1 Personal Data (Name, Email, etc.)
We collect personal information that you voluntarily provide to us when interacting with our Website, such as when you create an account, make a purchase, or sign up for newsletters or marketing communications. This may include, but is not limited to, your:
• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Username and password
We use this personal data to process your orders, deliver products, communicate with you regarding your account or transactions, and send you marketing communications if you have opted-in to receive them. Your email address, for example, may be used to send order confirmations, updates, promotional offers, or newsletters. By providing this data, you consent to its use for the stated purposes.
2.2 Payment Information
When you make a purchase on our Website, we collect payment-related information, including but not limited to:
• Credit card or debit card details
• Billing address
• Other financial details necessary to process payments
We process payment information through secure third-party payment processors who follow industry-standard encryption protocols to protect your financial data. Waggyy LLC does not store sensitive payment information such as credit card numbers. By using our Website to make a purchase, you consent to the collection and processing of your payment information in this manner.
2.3 Order Information
We collect information about the products you purchase, as well as any preferences or special requests you provide regarding those purchases. This includes, but is not limited to:
• Product details (such as size, color, quantity)
• Order date and time
• Order status (e.g., shipped, pending)
• Delivery instructions
• Tracking information for shipments
This order information helps us fulfill your purchase, track shipments, and handle returns or exchanges if needed. Additionally, we may use this data for analyzing purchase trends and improving our services and product offerings.
2.4 Automatically Collected Information (Cookies, IP Addresses)
When you visit our Website, we automatically collect certain information about your device, browsing behavior, and interaction with our Website through cookies and other tracking technologies. This may include, but is not limited to:
• IP address
• Browser type and version
• Operating system
• Device type and screen resolution
• Pages visited and time spent on the Website
• Referring URLs and links clicked
This information is collected to improve the functionality of our Website, analyze usage patterns, and enhance the user experience. We may use cookies to remember your preferences, provide personalized content, and deliver targeted advertisements. You can control the use of cookies through your browser settings, but please note that disabling cookies may impact your experience on our Website.
We may also use third-party analytics tools, such as Google Analytics, to gather information about how visitors use our Website. This helps us improve our content and services and ensure that we are meeting the needs of our users.
3. How We Use Your Information
At Waggyy LLC, we use the information we collect from you to provide and improve our services, process orders, and enhance your overall experience. Below is a detailed explanation of how we use the information you provide:
3.1 Order Processing
The primary use of your personal and payment information is to process and fulfill your orders. This includes:
• Order fulfillment: We use your shipping and order information to process, pack, and ship your purchases to the address you provided. This ensures that you receive the products you’ve ordered in a timely and accurate manner.
• Payment processing: We use your payment information to securely process transactions for the products or services you purchase on our Website. This involves transmitting your payment details to secure third-party payment gateways to verify and complete the transaction.
• Billing and invoicing: Your billing information is used to generate invoices and receipts for completed purchases. This information also helps us to resolve any billing issues or disputes that may arise.
• Returns and exchanges: In the event that you need to return or exchange a product, we use your order and contact information to handle the return process, issue refunds or store credit, and provide return shipping labels when applicable.
• Customer support: In case you need assistance with an order, such as tracking your shipment or resolving an issue, we use your order details and contact information to provide timely and effective customer support.
3.2 Marketing and Promotions
We may use the information you provide to send you marketing communications, including promotions, discounts, and product updates. Specifically, we use your data for:
• Email marketing: If you have opted-in to receive emails, we use your email address to send you newsletters, promotional offers, and updates about new products or services. You can unsubscribe from these communications at any time by following the instructions in the email or through your account settings.
• SMS/Text message marketing: If you have provided your phone number and given explicit consent, we may use this information to send text message alerts, promotions, and discounts directly to your mobile device. You can opt-out of receiving SMS marketing messages at any time by following the unsubscribe instructions in the message or by contacting us directly.
• Targeted advertisements: We may use the information you provide, as well as data collected via cookies and tracking technologies, to display targeted advertisements across the internet, including through third-party platforms like Google Ads, Facebook, and Instagram. These ads are tailored to your preferences and interests based on your interaction with our Website.
• Referral programs and affiliate marketing: If you participate in a referral program or affiliate marketing campaign, we may use your information to track referrals, reward incentives, and communicate with affiliates about their performance.
We respect your preferences when it comes to marketing communications. You can manage your preferences or opt-out of receiving marketing emails or messages at any time by updating your account settings or contacting us.
3.3 Communication
We use your contact information to communicate with you in various ways related to your interactions with Waggyy LLC. This includes:
• Order updates: We send you emails or text messages regarding the status of your order, such as confirmation emails, shipping notifications, and delivery updates. This ensures you are informed of the progress of your order and can track it if necessary.
• Customer service inquiries: If you contact us for support or assistance, we use your contact information to respond to your inquiries, resolve issues, and provide guidance on using our products or services. This communication may occur via email, phone, or text message.
• Surveys and feedback: We may use your contact information to request feedback on your shopping experience, ask for reviews, or invite you to participate in surveys that help us improve our products, services, and customer experience. Participation in such surveys is entirely voluntary.
• Important updates: We may use your information to inform you about important changes to our policies, terms of service, or other legal matters. These communications are necessary to ensure compliance with applicable laws and to keep you informed about the operation of our Website and services.
In all instances, we strive to communicate with you in a clear, timely, and professional manner. You have the right to opt-out of any communications that are not required for processing your orders or meeting legal obligations, such as marketing or promotional content.
4. Data Retention
At Waggyy LLC, we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, in accordance with this Privacy Policy, and to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and its purpose. For example, we will retain personal information related to orders, such as your name, address, and payment details, for as long as needed to complete your transaction, process any returns or exchanges, and provide customer support. We may retain communication records, such as email correspondence, for a reasonable period to respond to any inquiries or resolve issues.
For marketing purposes, we retain your contact information, such as your email address and phone number, only as long as you remain subscribed to our newsletters, promotional offers, or other communications. If you opt-out or unsubscribe, we will remove your data from our marketing lists within a reasonable timeframe.
If you have an active account with us, we will retain your account information (e.g., username, order history, and preferences) for as long as your account remains active. You can deactivate your account or request that we delete your account information at any time. However, we may still retain certain data to comply with legal obligations, enforce our terms, and protect our rights, such as transaction records or information required for accounting purposes.
In some cases, we may need to retain certain personal data for a longer period, as required by law or regulatory bodies, including retention of financial data for tax purposes or other legal requirements. After the retention period has passed, we will either securely delete your personal information or anonymize it so that it can no longer be linked to you.
You have the right to request access to, correction of, or deletion of your personal data under applicable data protection laws. To request the deletion of your information, please contact us at jessica@waggyy.com and we will respond to your request in accordance with applicable legal requirements.
5. Data Protection and Security
At Waggyy LLC, we take the security of your personal data seriously. We implement a variety of security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures are continuously updated to reflect the latest industry standards, ensuring that your personal data remains secure throughout its lifecycle.
5.1 Security Measures
We employ a multi-layered approach to data protection, including the use of encryption, firewalls, access controls, and secure servers, to safeguard your personal information.
• Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data transmitted over the internet, such as payment information and personal details. This ensures that your information is securely transmitted between your device and our servers.
• Firewalls and Intrusion Detection Systems: We implement firewalls and advanced intrusion detection systems to prevent unauthorized access to our network and systems. These tools continuously monitor for potential security threats, ensuring a proactive approach to protecting your data.
• Access Controls: Access to your personal information is restricted to authorized personnel only. We use role-based access control (RBAC) mechanisms to ensure that only employees who need access to your data to perform their job duties can view or manage it. Additionally, we require strong, unique passwords for access to our systems and regularly monitor employee access logs to detect any unauthorized activity.
• Secure Servers and Data Storage: We store your personal data on secure servers that are protected by physical and logical security measures. Our data centers are equipped with state-of-the-art physical security measures such as 24/7 surveillance, access control protocols, and environmental controls to prevent unauthorized access or damage to stored data.
• Regular Security Audits: We perform regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems. These audits help us stay ahead of emerging threats and ensure that our data protection practices remain up to date.
5.2 Data Breach Protocol
Despite our extensive security measures, we understand that no system is completely immune to security breaches. In the event of a data breach that compromises your personal information, we have established a comprehensive breach response protocol to mitigate the impact and notify affected individuals in a timely manner.
• Identification and Containment: Upon detecting a breach, we immediately take steps to identify the nature and scope of the breach, containing it to prevent further unauthorized access to your data. Our security team works swiftly to isolate compromised systems, ensuring no further damage is done.
• Assessment and Evaluation: We conduct a thorough investigation to assess the extent of the breach, including which types of personal data were affected, how the breach occurred, and whether any sensitive information was exposed. We evaluate the risk to individuals whose data may have been compromised and determine the necessary actions to mitigate potential harm.
• Notification of Affected Individuals: In compliance with applicable data protection laws (such as the GDPR and CCPA), we notify affected individuals as soon as possible, typically within 72 hours of confirming a breach. Our notifications will include information about the breach, the data involved, the potential risks, and the steps we are taking to resolve the issue. We will also provide guidance on how you can protect yourself from any potential harm, such as changing passwords or monitoring accounts for suspicious activity.
• Regulatory Reporting: If required by law, we will notify the relevant regulatory authorities about the breach, providing them with the details of the incident and the steps we are taking to address it. This may include reporting to data protection authorities in the United States, the European Union, or other relevant jurisdictions.
• Preventive Measures: After a data breach, we take immediate steps to address the vulnerabilities that led to the incident and implement additional safeguards to prevent future breaches. This may involve updating our security protocols, enhancing employee training on data protection, and reviewing our third-party service providers to ensure they comply with our security standards.
Our goal is to protect your personal information and respond to any potential breaches with transparency and efficiency, ensuring that your privacy is respected and that you are kept informed throughout the process.
6. Sharing Your Information
At Waggyy LLC, we respect your privacy and are committed to ensuring that your personal data is protected. However, there are certain situations where we may share your information with third parties in accordance with this Privacy Policy. Below are the circumstances under which we may share your personal data.
6.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our business, including but not limited to payment processors, shipping companies, email service providers, and customer service platforms. These third-party providers are required to implement appropriate security measures to safeguard your personal data and are only authorized to use your information in the manner necessary to perform their services.
For example, we may share your payment information with third-party payment processors to complete transactions or provide billing services, and we may provide your shipping address to courier companies for the purpose of delivering your orders. In all cases, we ensure that these service providers adhere to strict data protection standards and comply with applicable privacy laws.
We will not share your personal information with any third party for their own marketing purposes without your explicit consent. All third-party providers are contractually bound to keep your data confidential and secure, and they must not use it for any purpose other than providing services to us.
6.2 Legal Requirements for Data Sharing
We may disclose your personal information when required by law or when we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government request. In the event of a legal requirement, we will disclose your data only to the extent necessary to fulfill the legal obligation, and we will make every effort to notify you when your data is shared unless prohibited by law.
Additionally, we may share your information in connection with a business transaction, such as a merger, acquisition, or sale of assets. In such cases, your data will be transferred as part of the transaction, and we will ensure that the new entity continues to uphold this Privacy Policy or provide you with the option to delete your data.
7. Your Rights Regarding Your Data
You have certain rights regarding your personal data under applicable data protection laws. These rights are designed to give you greater control over your information and how it is used by Waggyy LLC. Below are the rights you may exercise regarding your personal data.
7.1 Accessing Your Data
You have the right to request access to the personal data we hold about you. This allows you to confirm whether we are processing your data and request a copy of the information we have collected. If you would like to exercise this right, please contact us with a request specifying the data you wish to access. We will respond to your request within the time frame required by applicable laws.
In some cases, we may refuse access if the request is unreasonable or if it violates the privacy of other individuals. If we are unable to fulfill your request, we will provide a clear explanation as to why.
7.2 Correcting Your Data
If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can request the correction of your data by contacting us directly, and we will take reasonable steps to ensure that your information is accurate and complete.
If we have shared your incorrect information with third-party service providers, we will make efforts to inform them of the correction, unless it is impractical or impossible to do so.
7.3 Deleting Your Data
You have the right to request that we delete your personal data under certain circumstances, including but not limited to:
• When the data is no longer necessary for the purposes for which it was collected.
• If you withdraw your consent and we have no other legal basis for processing the data.
• If you object to the processing and there are no overriding legitimate interests for continuing the processing.
To request deletion of your data, please contact us with a clear instruction to delete your personal information. We will respond to your request within the applicable legal time frame. Please note that there may be circumstances where we are required to retain certain information (e.g., for legal or regulatory reasons), and in such cases, we will notify you accordingly.
7.4 Opting Out of Marketing
You have the right to opt out of receiving marketing communications from us at any time. This includes emails, SMS messages, and targeted advertisements. You can opt out by:
• Clicking the "unsubscribe" link in any marketing email you receive from us.
• Responding with "STOP" to any SMS marketing messages you receive from us.
• Adjusting your marketing preferences in your account settings on our Website.
Once you opt out, we will stop sending you marketing communications. However, you may still receive transactional messages related to your orders, such as shipping confirmations and customer service notifications.
If you have opted in to receive targeted advertisements, you can manage your preferences through third-party platforms like Google or Facebook, where you can control the types of ads you receive. Please note that opting out of marketing communications does not affect our ability to process transactions or send you important information related to your account or orders.
8. Data Transfer and International Use
At Waggyy LLC, we recognize that your personal data may be transferred, stored, and processed outside your country of residence. As we expand our operations globally, we aim to ensure that such transfers are handled in compliance with applicable data protection laws.
8.1 International Transfers
Your personal information may be transferred to, and stored in, countries outside of your country of residence, including the United States. In such cases, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include the use of Standard Contractual Clauses (SCCs) approved by regulatory bodies such as the European Commission or other legally recognized mechanisms for cross-border data transfers.
We only transfer your data to third parties or service providers located outside your jurisdiction if they comply with adequate data protection standards and have agreed to abide by contractual obligations ensuring that your personal data is handled with the same level of protection required under applicable laws. We take all necessary steps to ensure that your personal data remains secure and that international data transfers are made in full compliance with applicable laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
8.2 Compliance with International Laws
Waggyy LLC is committed to complying with international data protection laws that govern the collection, use, and transfer of personal information. We ensure that our data practices align with the requirements of jurisdictions where our customers reside, including but not limited to:
• General Data Protection Regulation (GDPR): For residents of the European Union, we comply with the GDPR, which provides individuals with certain rights regarding their personal data, such as the right to access, correct, or delete their data, and the right to object to data processing.
• California Consumer Privacy Act (CCPA): For residents of California, we comply with the CCPA, which grants consumers specific rights over their personal data, including the right to request access, deletion, and the right to opt out of the sale of their data (though we do not sell your data).
• Other Applicable International Laws: We also strive to comply with any other applicable data protection and privacy laws in countries where our users are located.
We take these legal obligations seriously and have implemented policies and procedures to ensure compliance with international data protection standards. Should you have any concerns about how we handle your personal data, or if you are in a jurisdiction with specific data protection rights, you may contact us as described in this Privacy Policy.
9. SMS/Text Messaging Policy
At Waggyy LLC, we value your privacy and are committed to providing a seamless customer experience. If you subscribe to receive SMS or text messages from us, we will communicate with you in accordance with the terms outlined in this section of our Privacy Policy.
9.1 Consent for SMS Marketing
By providing us with your mobile phone number, you consent to receive marketing-related text messages (SMS) from Waggyy LLC. These messages may include promotions, new product launches, order updates, or other marketing communications that we believe may be of interest to you. You can provide your consent either by opting in through a form on our website, during the checkout process, or by any other means that expressly indicates your agreement to receive text messages from us.
Please note that standard text messaging rates may apply, depending on your mobile carrier and plan. By consenting to receive SMS communications, you are agreeing to these terms, and you acknowledge that you have the ability to opt out of receiving further text messages at any time.
9.2 Opt-Out Instructions
You have the right to opt out of receiving SMS marketing communications at any time. To do so, you can reply to any of our marketing messages with the word "STOP." This will immediately unsubscribe you from receiving further text messages from us. Alternatively, you can opt out through your account settings on our website or by contacting our customer support team.
Once you have opted out, we will stop sending you marketing SMS messages. However, you may still receive transactional messages related to your orders, including shipping confirmations, order updates, and customer service communications. These messages are necessary for fulfilling your orders and are not subject to the opt-out process.
If you wish to re-subscribe to SMS marketing communications after opting out, you can opt in again through the same methods you initially used to subscribe.
By providing your phone number and consenting to receive SMS marketing, you understand that this consent is not a condition for purchasing products or services from Waggyy LLC. You may still make purchases and enjoy our services without receiving marketing text messages.
10. Cookies and Tracking Technologies
Waggyy LLC uses cookies and other tracking technologies to enhance the user experience, analyze website usage, and personalize content and advertisements. This section explains how we use cookies, the types of cookies we employ, and how you can manage them.
10.1 What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work more efficiently, as well as to provide useful information to the website owner. Cookies help websites remember your preferences, such as login details, language preferences, or other settings, which can make your next visit more convenient and personalized.
In addition to cookies, we may use other tracking technologies such as web beacons, pixels, and similar tools that gather data about your interaction with our website. These technologies work together to help us better understand how visitors use our site, which allows us to improve our services and offer relevant content.
10.2 Types of Cookies Used
We use several types of cookies on our website, including:
• Essential Cookies: These are required for the basic functionality of our website. They enable features such as secure login, shopping cart functionality, and the ability to complete purchases. Without these cookies, certain services on our website may not function properly.
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are the most visited and whether visitors encounter any errors. These cookies help us improve the performance of our website and ensure it functions optimally.
• Functionality Cookies: These cookies allow us to remember your preferences and provide a more personalized experience. For example, they allow us to remember your language preferences or the items you have added to your shopping cart. These cookies are not essential for website functionality but enhance your user experience.
• Targeting or Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you based on your browsing habits. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are placed by third-party advertisers and may track your browsing activity across different websites.
• Social Media Cookies: These cookies enable you to share content from our website on social media platforms such as Facebook, Instagram, or Twitter. They may also be used to track your interactions with our social media content and tailor social media advertising.
10.3 How to Manage Cookies
You have the ability to control and manage cookies through your browser settings. Most web browsers allow you to accept, reject, or delete cookies. You can modify your browser settings to block cookies or to notify you when a cookie is being sent. The steps to manage cookies vary by browser, but typically you can access cookie settings through the "Settings" or "Privacy" section of your browser. For more information on how to adjust cookie settings for specific browsers, please refer to the help section of your browser.
• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Privacy, Search, and Services > Cookies and site permissions
Please note that disabling certain cookies may impact the functionality of the website or prevent you from accessing certain features. If you disable cookies, you may not have access to the full functionality of our site, such as personalized content or shopping cart features.
Additionally, if you wish to opt out of targeted advertising, you can visit industry-standard websites such as www.aboutads.info or www.youronlinechoices.eu to manage your preferences across different advertising networks.
By continuing to use our website without adjusting your cookie settings, you consent to our use of cookies as outlined in this Privacy Policy. If you have any questions about cookies or how we use tracking technologies, please contact us at the information provided in this Privacy Policy.
11. Third-Party Services and Providers
At Waggyy LLC, we may work with third-party service providers and partners to enhance our services, process transactions, and improve user experience. These third-party providers help us carry out various functions such as payment processing, order fulfillment, analytics, marketing, and website management. This section explains how we utilize third-party services and how data is shared with these providers.
11.1 Third-Party Service Usage
We use various third-party services and providers to facilitate the operation of our website and business. These services are essential for providing specific functionalities that enhance your shopping experience and help us manage our business effectively. Some of the third-party services we may use include:
• Payment Processors: To process your payments securely and efficiently, we work with trusted payment processors such as Stripe, PayPal, and others. These processors handle sensitive financial data and ensure that your transactions are completed safely.
• Shipping and Fulfillment Providers: We partner with logistics companies and shipping providers such as UPS, FedEx, or USPS to handle the delivery of your orders. These third-party carriers help ensure that products are delivered in a timely and efficient manner.
• Analytics and Tracking Services: We use third-party analytics services such as Google Analytics to monitor website traffic and improve our user experience. These services help us understand how visitors interact with our site, track performance, and identify areas for improvement.
• Marketing and Advertising Services: We collaborate with advertising platforms such as Facebook, Instagram, and Google Ads to target specific customer segments and run advertising campaigns. These services assist in promoting our products and reaching potential customers through various digital channels.
• Email and SMS Marketing Providers: To manage email and SMS communications with our customers, we use third-party providers like Mailchimp, Klaviyo, or similar services. These providers help us send promotional materials, order updates, and newsletters to our subscribers.
• Social Media Plugins: We may use social media tools and integrations that allow you to share content on platforms such as Facebook, Instagram, or Twitter. These tools are provided by third-party services and help you engage with our content on social media.
These third-party services are used in strict compliance with applicable data protection laws, and we ensure that any data shared with them is handled securely.
11.2 Third-Party Data Sharing Practices
While we rely on third-party service providers to offer certain functionalities, we take care to ensure that your personal data is protected. When we share your data with third-party providers, we ensure that these providers adhere to strict privacy and security standards. However, it is important to note that some of these providers may have their own privacy policies and data handling practices, which are separate from ours. As such, we encourage you to review the privacy policies of any third-party providers we work with to understand how they use your data.
Here are key practices regarding third-party data sharing:
• Necessary Sharing for Service Fulfillment: We share your personal data, such as shipping information, order details, and payment data, with third-party providers only when necessary to complete a transaction or fulfill an order. For example, payment processors need access to your billing information to complete a purchase, while shipping companies require your address and contact information to deliver your order.
• Marketing and Advertising: We may share certain non-personally identifiable data, such as browsing behavior or purchase history, with marketing and advertising platforms to better target our advertising campaigns. This data is typically anonymized or aggregated to protect your privacy. However, we ensure that our third-party advertising partners comply with relevant data protection laws and handle the data responsibly.
• Analytics: We share non-personally identifiable data with analytics services to help us understand user behavior and improve our website. This data may include your interactions with our site, pages you visit, and how long you stay on each page. Such data is generally anonymized, and it is used solely for performance analysis and improving user experience.
• Legal Requirements and Compliance: In some cases, we may be required to share your data with third parties in response to legal obligations, such as complying with subpoenas, court orders, or government requests. We may also share your information to protect our legal rights, such as in cases of fraud prevention or to comply with applicable laws.
• Business Transfers: If we undergo a business transaction, such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. In such cases, we will notify you, and the new entity will be bound by the same privacy standards unless otherwise stated.
To ensure that your personal data is handled responsibly, we take the necessary steps to ensure that third-party service providers comply with our privacy standards. We enter into agreements with these providers that require them to protect your personal data and use it only for the purposes specified in our Privacy Policy. However, we are not responsible for the practices of third-party providers, and we encourage you to read their privacy policies for more information on how they handle your data.
If you have any concerns about how your data is shared with third parties or how third-party services are used on our site, please feel free to contact us at the details provided in this Privacy Policy.
12. Children’s Privacy
Waggyy LLC is committed to protecting the privacy of children. We do not knowingly collect or solicit personal information from children under the age of 13. This section outlines our practices related to children’s privacy.
12.1 Compliance with COPPA
In compliance with the Children’s Online Privacy Protection Act (COPPA), Waggyy LLC does not knowingly collect or maintain personal data from children under the age of 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete the information. We encourage parents and guardians to monitor their children's online activities and ensure that they do not submit personal information without their consent.
12.2 Restrictions on Children’s Data Collection
We do not collect or process personal data from children under the age of 13. If we are made aware that a child has submitted personal information on our website, we will take the necessary steps to remove the information from our records. If you believe that we have inadvertently collected information from a child, please contact us immediately at the provided contact information.
13. User Content and Ownership
Users may share content with us through various means, including product reviews, testimonials, social media posts, or submissions. This section explains the ownership and usage rights associated with user-generated content.
13.1 Ownership of User-Submitted Content
Any content that you submit to us, including but not limited to reviews, comments, photos, videos, or feedback (collectively "User Content"), will be considered non-confidential and non-proprietary. You retain ownership of your User Content, but by submitting it to Waggyy LLC, you grant us a royalty-free, worldwide, irrevocable license to use, display, modify, distribute, and reproduce the content in connection with our business operations, marketing efforts, and promotions.
13.2 Rights to Use Content
By submitting User Content to us, you consent to us using that content for any lawful purpose, including for promotional or advertising materials, without compensation to you. This right includes using User Content on our website, social media platforms, and other marketing materials. You warrant that you have the necessary rights to share such content and that it does not infringe upon the intellectual property rights of others.
14. Social Media and Public Forums
Our website and services may allow you to engage with us via social media or participate in public forums. This section explains our practices regarding these interactions and your content shared in such environments.
14.1 Social Media Interactions
When you interact with us on social media platforms, such as liking, sharing, or commenting on our posts, you are engaging with our content in the public domain. Please be aware that any information you provide through social media platforms may be visible to others and is subject to the privacy policies of those platforms. We encourage you to review the privacy policies of each social media platform to understand how they manage your information.
14.2 Publicly Shared Content
Content that you share publicly on our website or through our social media channels (such as product reviews, photos, or posts) will be accessible by other users and may be used by us for marketing purposes. While we take steps to protect your privacy, please be aware that any information you post publicly is no longer private. You should exercise caution when sharing personal information on public forums.
15. Opting Out of Marketing Communications
As part of our marketing efforts, we may send you promotional emails or SMS messages. If you no longer wish to receive marketing communications, this section explains how you can opt out and the consequences of doing so.
15.1 Opt-Out Mechanisms
You have the right to opt out of receiving marketing communications from us at any time. You can do so by following the unsubscribe link in any email communication or by responding to SMS messages with the word "STOP." You may also update your communication preferences in your account settings on our website, if applicable.
15.2 Consequences of Opting Out
Please note that opting out of marketing communications will stop future promotional messages from being sent to you, but it will not affect essential communications, such as order confirmations, shipping updates, or customer service-related inquiries. If you opt out of marketing communications, we will continue to send you transactional messages regarding your account or purchases.
16. Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. This section explains how we notify you about these changes and how they are implemented.
16.1 Notification of Changes
Whenever we update this Privacy Policy, we will post the updated policy on our website and update the “Last Updated” date at the top of the page. In some cases, we may notify you of significant changes via email or other communication channels. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.
16.2 How Changes Are Implemented
Any changes to this Privacy Policy will become effective upon posting the revised policy on our website. By continuing to use our website or services after the revised Privacy Policy has been posted, you acknowledge and agree to the updated terms. If we make material changes that affect your rights, we will obtain your consent where required by applicable law.
17. Your Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy. This section explains the nature of your consent and how you can withdraw it.
17.1 Consent for Data Collection
By providing us with personal information or using our website, you consent to the collection, use, and sharing of your data as described in this Privacy Policy. You acknowledge that you have read and understood our Privacy Policy, and you agree to the terms set forth.
17.2 Withdrawal of Consent
You have the right to withdraw your consent at any time. If you wish to withdraw your consent for us to collect, use, or process your data, you can contact us directly at the contact information provided in this Privacy Policy. Please note that withdrawing consent may limit your ability to use certain services or features on our website.
18. Contact Us Regarding Privacy Inquiries
If you have any questions or concerns about how we collect, use, or protect your personal data, or if you wish to exercise your rights under this Privacy Policy, please contact us using the information provided below.
18.1 Privacy Contact Information
For any inquiries or requests related to your privacy or this Privacy Policy, you can reach us at:
• Email: jessica@waggyy.com
• Phone: 914-530-6060
• Mailing Address: 5830 E 2nd St, STE 7000 #17396, Casper, WY 82609, USA
18.2 Response Time for Privacy Requests
We aim to respond to all privacy-related inquiries within a reasonable timeframe. In most cases, you can expect a response within 30 days. If your request is complex or requires additional time, we will notify you and inform you of the estimated response time.